Privacy Policy

1. Information We Collect

Ufacedesign collects personal information including but not limited to: name, email address, phone number, shipping address, shoe size preferences, purchase history, and payment information when you make a purchase or create an account on our platform.

2. How We Use Your Information

We use your information to:

• Process your sneaker orders and provide customer support
• Send order tracking and delivery updates
• Notify you about new sneaker releases and restocks
• Personalize your shopping experience based on your preferences
• Verify product authenticity and maintain transaction records
• Send promotional offers and newsletters (with your consent)
• Comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Your Rights

Under Indonesian data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent for marketing communications

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your shopping experience, remember your preferences, maintain your login status, analyze site traffic, and provide personalized sneaker recommendations based on your browsing history.

7. Contact Information